Driving Digital Transformation with Intelligent Automation
Sopra Steria’s Business Process Services (BPS) redefines business operations with an automation-first approach, enabling organizations to achieve operational excellence, enhance customer experiences, and ensure compliance. Ranked third in Tech Market View’s 2022 UK Supplier Ranking for BPS, we help businesses transition from transactional workflows to outcome-driven models.
By integrating Hyperautomation, AI, Machine Learning, and Advanced Analytics, we optimize processes, boost efficiency, and deliver measurable value across industries.
Our Key Offerings
- Hire-to-Retire Services – Payroll & Pensions, Employee Lifecycle Management, Employee Service Desk
- Recruitment Process Outsourcing (RPO) – Compliance, Vetting, and Workforce Management
- Finance & Accounting Services – Procure-to-Pay (P2P), Order-to-Cash (O2C), Account-to-Report (A2R)
- Employment Services – Comprehensive workforce and talent solutions
- Customer Experience Services – Transforming customer interactions with analytics-driven insights
How We Transform Businesses
Process Optimization & Digital Reengineering
Our BPS Transformation Framework is designed to enhance operational efficiency across Front, Middle, and Back Office functions:
- Front Office – Strengthening customer interactions with AI-driven engagement
- Middle Office – Enhancing operational agility with data-driven workflows
- Back Office – Streamlining administrative functions for cost efficiency
Hyperautomation & AI-Powered Solutions
Automated Process Discovery & Simulation – Data-driven workflow optimization
- Tech-Infused Service Redesign – AI, ML, and automation-led transformation
- Customer-Centric Innovations – Journey mapping, social media analytics, and superior customer service
- Operational Excellence – Ensuring compliance, risk mitigation, and efficiency gains
Why Choose Sopra Steria BPS?
Digital-First ApproachWe leverage the latest in AI, ML, Hyperautomation, and Analytics to eliminate inefficiencies and enhance decision-making. |
Industry Expertise & Global ReachWith a strong presence in the UK, US, and Europe, we bring deep domain knowledge across sectors like Banking, Utilities, and Insurance to deliver tailored solutions. |
Cost Efficiency & Operational ResilienceBy integrating automation and process optimization, we help organizations reduce costs, enhance compliance, and drive efficiency. |
Scalable & Adaptive SolutionsFrom end-to-end process management to modular service enhancements, our solutions are designed to be agile and future-ready. |
Delivering Value Through Transformation at Sopra Steria India
At Sopra Steria, we go beyond conventional outsourcing, offering:
Process Innovation – Re-engineering workflows for enhanced efficiency
Technology-Driven Growth – Leveraging Hyperautomation, AI, and Robotics as a Service (RaaS)
Superior Customer Experience – Optimizing customer journeys through sentiment analysis
Compliance & Risk Management – Ensuring adherence to industry standards and best practices
Our Front, Middle, and Back Office optimization strategies enable businesses to enhance service delivery, streamline operations, and achieve long-term transformation success.
Join Us & Shape the Future of BPS!
Sopra Steria is at the forefront of business process transformation, combining technology, innovation, and human expertise to create scalable solutions. If you're looking to drive the future of digital business operations, explore opportunities with us.
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