Driving Performance, Innovation & Sustainable Transformation
In today’s dynamic and competitive landscape, organisations must continuously improve efficiency, reduce operational complexity, and elevate customers and employees’ experiences. Sopra Steria’s Business Process Services (BPS) provides a relevant, innovative, and automation‑driven response to these challenges to help clients accelerate transformation while remaining focused on their core business.
As a strategic part of the global Sopra Steria ecosystem, Sopra Steria India operates and transforms critical business processes for global clients across industries, delivering high‑value services that combine process excellence, digital intelligence, and domain expertise.
Guided by Sopra Steria’s global Process Intelligence Methodology (PIM), our BPS model spans the full Run–Change lifecycle, from diagnostics and operating‑model redesign to digitalisation, automation, and long‑term delivery excellence.
Our approach empowers organisations to:
Digitally enabled F&A services delivering accuracy, compliance, and efficiency:
End-to-end HR solutions that integrate people, process, and digital capabilities:
We manage and transform specialised and high-volume processes across:
Our BPS operations are powered by Hyperautomation, Gen AI/ML, Process Mining, Low‑Code Platforms and Advanced Analytics, enabling enterprises to future-proof operations.
Key capabilities include:
Through the BPS 4.0 transformation initiative, Sopra Steria India brings together advanced digital technologies, Gen AI, data insights, and intelligent automation to reimagine operations and unlock high‑value outcomes.
Sopra Steria India hosts specialized COEs that support global transformation and scalable BPS delivery:
Sopra Steria’s global delivery network strengthened by mature offshore capabilities from India ensures:
Our Delivery Units also follow structured service initiation and transition methodologies ensuring smooth migration and consistent delivery excellence.
Seamless integration of hyper automation, AI/ML and analytics into service delivery.
From volume-based operations to impact-driven, measurable business outcomes.
Decades of domain experience across regulated, complex and high-volume business functions.
Unified delivery driven through strong collaboration across Europe and India.
People-first culture, ethical technology usage, and long-term value orientation.
With Sopra Steria, organisations can achieve: